Late, Reschedule & Cancellation Policy

Everything You Need To Know About Your Appointment

  • 1 hour
  • 1 US dollar
  • East W.T. Harris Boulevard

Service Description

Late Policy- A $25 late fee will be added after 10 minutes past your appointment time. Appointments may be cancelled if you are 15 or more minutes late. Please text me at 980.229.9145 as soon as you know you are running behind schedule. Reschedules- Please notify me at least 48 hours prior to your appointment if you need to reschedule. Timely reschedules do not require an additional deposit or fees. ​ Last Minute Reschedules- If you need to reschedule your appointment at the last minute ( less than 48 hours prior to your appointment) there is a $55 last minute rescheduling fee due prior to selecting your new appointment day and time. Late Policy- A $25 late fee will be added after 10 minutes past your scheduled appointment time. Appointments may be cancelled if you are 15 or more minutes late. Please text me at 980.229.9145 as soon as you know you are running behind schedule.

Cancellation Policy

Deposits- Deposits are refundable up to 24 hours from the time of booking. For example, if you book and pay your deposit today at 2pm and then realize that you are not ready to move for with your appointment you have until 2pm tomorrow to notify me and cancel your appointment. After the 24 hour time has passed deposits are no longer refundable. Reschedules- Please notify me no later than 48 hours prior to your appointment if you need to reschedule your appointment. For example, If your appointment is scheduled for 8am on Saturday please let me know no later than 8am the Thursday before. I understand thing things happen so there is no last minute rescheduling fee if notified at least 48 ahead of time. ​ Last Minute Reschedules- If you need to reschedule your appointment at the last minute, less than 48 hours prior to your appointment, there is a $55 rescheduling fee.

Contact Details

  • 2750 East W.T. Harris Boulevard, Charlotte, NC, USA

    +1 9802299145

    hannah@hannahshalom.com